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Community Services and Management
COMMUNITY SERVICES WORK
> Qualifications & Pathways • Traineeships • VET In Schools • Peak Bodies & Key Stakeholders • Resources
NSW ContextThe Community Services Training Package CHC02 identifies a broad range of qualifications in specialty areas such as Alcohol and Other Drugs, Youth Work etc. However within the Training Package, ‘community services work’ is a general term that describes the work undertaken within the community services industry as a whole. Qualifications with the designation community services or in some cases community welfare or community management relate to work that is shared across many job roles and service types. They deliver frameworks for identifying foundational and essential knowledge and skills that characterise cross industry roles at a number of levels. Various specialty qualifications have the designation ‘Community Services’ in the title but focus on specific areas such as Information, Advice and Referral, Leisure and Lifestyle, Case Management and Financial Counselling. Community Services Coordination and Community Services Management qualifications are also to be found within this more generalist frame of reference. In NSW, the level regarded as sufficient for entry to the industry is Certificate III level. Currently there are no vocational outcomes for Cert I & II levels in community services and no clear requirement by employers for higher level vocational qualifications as a prerequisite for employment suitability. However employers would regard a Cert IV through to Advanced Diploma favourably where vocational qualifications are acceptable. |
Qualifications and Pathways
COMMUNITY WORK
CHC20202 Certificate II in Community Services Work
CHC20302 Certificate II in Community Services (First Point of Contact)
CHC30802 Certificate III in Community Services Work
CHC40902 Certificate IV in Community Services Work
CHC50702 Diploma of Community Welfare Work
CHC60302 Advanced Diploma of Community Services Work
COMMUNITY SERVICES WORK – GENERALIST
CHC10102 Certificate I in Work Preparation (Community Services)
COMMUNITY SERVICES WORK – SPECIALIST
CHC41402 Certificate IV in Community Services (Information, Advice and Referral)
CHC41602 Certificate IV in Community Services (Lifestyle and Leisure)
CHC50702 Diploma of Community Services (Lifestyle and Leisure)
CHC50902 Diploma of Community Services (Case Management)
CHC51002 Diploma of Community Services (Financial Counselling)
MANAGEMENT
CHC42002 Certificate IV Community Services (Service Co-ordination)
CHC51602 Diploma of Community Services Management
CHC60402 Advanced Diploma of Community Services Management
Traineeships
The Vocational Training Board establishes traineeships in NSW. Through a consultative process between peak industry groups, employers and unions, facilitated by the ITAB, qualifications are identified that meet industry requirements and have appropriate award arrangements. This information is submitted to the Board for the declaration of a vocational training order in accordance with NSW legislation.
As qualifications have a vocational training order established, they are posted on the NSW DET Commissioner’s Bulletin. Further advice is available from NSW DET http://apprenticeship.det.nsw.edu.au/index1.htm
Current community services work traineeships in NSW are:
CHC20202 Certificate II in Community Services Work
CHC30802 Certificate III in Community Services Work
CHC40902 Certificate IV in Community Services Work
CHC42002 Certificate IV Community Services (Service Co-ordination)
CHC41602 Certificate IV in Community Services (Lifestyle and Leisure)
New payroll tax arrangements for apprentices and trainees
New arrangements for the payment of payroll tax for apprentices and trainees in NSW take effect from 1 July 2008.
Currently, wages paid to apprentices and new entrant trainees in NSW are exempt from payroll tax. From 1 July 2008, this exemption will no longer apply and all employers will be required to include the wages and salaries paid to apprentices and new entrant trainees in their payroll tax calculation. Further information available from Office of State Revenue click here
VET in Schools
CHC20202 Certificate II in Community Services Work qualifications has been identified as suitable for VET in Schools pathway.
For more information about VET in Schools in NSW visit: https://www.det.nsw.edu.au/vetinschools/
The NSW Board of Studies is responsible for the inclusion of training package qualifications in the HSC studies. Further information is available at www.boardofstudies.nsw.edu.au .
Peak Bodies and Key Stakeholders
NCOSS
The Council of Social Service of New South Wales (NCOSS) is the peak body for the social and community services sector in New South Wales. Their members range from the smallest community-based services to the largest welfare organisations. They include refuges, charities, church groups, local councils, consumer organisations, hospitals, and aged, disability and child care services. They also include peak support and advocacy groups that represent services at a regional and statewide level.
Resources
Please contact NSW Community Services and Health ITAB regarding any training and assessment resource needs for the qualifications or skills sets in this industry sector.
NSW Community Services and Health ITAB and NSW DET resources include:
CD Resource for Management Committees and Boards
- Easy to understand and customised learning for the not for profit sector
- Straightforward menu driven format on CD
- Learning includes:
- Joining A Board
- Selection, Recruitment and Orientation
- My Roles and Responsibilities
- The Board’s Roles and Responsibilities
- Optional activities to make up a portfolio of evidence for assessment against four nationally recognised units of competency
- Optional assessment by a Registered Training Organisation to gain a Statement of Attainment for the four nationally recognised units of competency
Best Fit available from:
Ph 02 9244 5073
Certificate IV in Community Services (Service Co-ordination)
self-paced workplace activities available from:
Ph 02 9244 5073
Other resources may be available from industry peaks, National Training Information Service (NTIS), Registered Training Organisations and Community Services and Health Industry Skills Council.
